Holiday Shipping Guidelines
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🎄 Peak Season Surcharges (for Drop Ship Orders)
This year has continued to bring many unique challenges. Many orders are currently taking longer than usual, so we highly recommend you place orders needed before Christmas as soon as possible, and do not overpromise on deliveries if you are working with clients. You can see the current production and shipping status of your orders at any time at accounts.prodpi.com.
One-day shipping can be added to orders to help them arrive to you sooner, but remember that adding overnight shipping does not speed up the in-lab time your order takes to get produced, nor does it guarantee your order will ship the same day. One-day shipping only expedites the shipping method once the order is complete. If you need to expedite your order's in-lab turnaround time, please contact Customer Service to discuss potential options.
Holiday Ordering Deadlines
| Product | Order Deadline |
|---|---|
| Photo Prints | Saturday 12/17 |
| Photo Prints with Finishing Services | Saturday 12/17 |
| Giclée Fine Art Prints | Thursday 12/15 |
| Ultra-Thick Standalone Prints | Thursday 12/15 |
| Books + Albums | Thursday 12/15 |
| Cards | Saturday 12/17 |
| Ornaments | Saturday 12/17 |
| Boxes and Cases | Thursday 12/15 |
| Wall Art | |
| Acrylic Prints | Thursday 12/15 |
| Aluminum Metal Prints | Thursday 12/15 |
| Bamboo Blocks | Thursday 12/15 |
| Canvas | Thursday 12/15 |
| Frames | Thursday 12/15 |
| Maple Wood Prints | Thursday 12/15 |
| Photo Blocks/Standout | Thursday 12/15 |
Estimated Turnaround Times for New Orders
| Photo Prints | 2-5 Days |
| Photo Prints with Finishing Services | 2-5 Days |
| Fine Art Prints | 3-5 Days |
| Albums | 3-5 Days |
| Books | 3-5 Days |
| Cards |
2-5 Days |
| Foil Pressed Cards | 2-5 Days |
| Acrylic Prints | 3-5 Days |
| Framed Prints | 5-7 Days |
| The supply chain for frame materials continues to be very challenging. It is common for us to have short-term outages on some styles. If you have a specific deadline for a frame, we recommend reaching out to customer service. | |
| Framed Canvas | 7-10 Days |
| Gallery Wraps | 4-6 Days |
| Maple Wood Prints | 3-5 Days |
| Aluminum Metal Prints | 3-5 Days |
| Standouts and Photo Blocks | 3-5 Days |
Peak Season Surcharges for Drop Ship Orders
Due to FedEx, UPS, and USPS peak surcharges, we are applying a $1.50 surcharge to drop ship orders placed via ROES received between November 25 and December 26, 2022. Orders shipping back to your studio address on-file, as well as orders placed via ProDPI.com, will not incur any Peak Season Surcharge this year.